As Freepoint Commodities rapidly scaled its operations, the stakes grew higher. Initially trading in pipelines, barges, and vessels, Freepoint expanded into the trucking business, managing thousands of trucked movements — an exponential increase from their original scope of around 100 loads per month. With this rapid growth came a surge in complexity and risk.
“When we started doing thousands of movements, it became very clear that without the infrastructure to reconcile transactions in real-time, we’d have a serious problem.”
Tim Cannon, Freepoint Commodities
The Freepoint team was relying heavily on spreadsheets and manual processes — tracking physical tickets, entering data by hand, and reconciling well after month-end. They did their best, but reconciliation delays led to higher exposure, inefficiencies, and difficulty auditing performance. Incorrect data coming in could sometimes take weeks or more to identify. Meanwhile, loads were occasionally misapplied to the wrong tanks, invoices arrived weeks late, and duplicates slipped through.